https://shmuker.oss-cn-hangzhou.aliyuncs.com/data/oss/67d923ec46c0fb5645dad7ee/67d936a5a09b7b35f9a6db40/20250320170625/logo.png

English https://shmuker.oss-cn-hangzhou.aliyuncs.com/tmp/temporary/0/60ec2361fd98276d9fca7ac5/20220713/caed6304f46749b4c29120b287f87a0c.png
中文 https://shmuker.oss-cn-hangzhou.aliyuncs.com/data/oss/0/6139a9ae90030668e9674fc8/20230426/cb2abcc637311e8e0626a5a553ac65ac.jpg
Español https://shmuker.oss-cn-hangzhou.aliyuncs.com/tmp/temporary/0/60ec2361fd98276d9fca7ac5/20220713/83e03cfe9aa0f9dfc7113ad9a194a511.png
Русский https://shmuker.oss-cn-hangzhou.aliyuncs.com/tmp/temporary/0/60ec2361fd98276d9fca7ac5/20220713/1704c0fd714fd19858d39b0de4310111.png
العربية https://shmuker.oss-cn-hangzhou.aliyuncs.com/tmp/temporary/0/60ec2361fd98276d9fca7ac5/20220713/66e5b89b0ba2d15e0ad4dda44fcd8cb7.png
Home
About Us
Product service
News
Service support
Contact us
English
Support
Home / Support
https://shmuker.oss-cn-hangzhou.aliyuncs.com/tmp/temporary/635f7c82b1949146405713b3/635f7c83b1949146405713b9/20240420155353/supportBg.png
Common problem
1.What happens if metallographic analysis instruments are subject to electromagnetic interference?
+
A： If there is a strong electromagnetic field in the surroundings, the electronic system of the instrument will be disturbed, and the image may flicker, have stripes or other abnormal phenomena, which will affect observation and analysis and may even affect the normal operation of the instrument.
2.What kind of failures may occur in a hardness tester?
+
A： The loading mechanism may not be able to load or unload normally, the dial display may have insensitive pointers and incorrect digital display, and the sensor may also be damaged, affecting the transmission and conversion of the measurement signal.
3.What is the reason for poor image quality of metallographic analysis instruments?
+
A： It may be due to contamination of the optical system, damage to the lens, failure of the light source, or improper sample preparation. Dust and stains on the lens will blur the image, insufficient or uneven light source brightness will affect contrast and clarity, and uneven polishing or scratches on the sample surface will make the metallographic structure unclear.
4.What are the symptoms of improper operation of the hardness tester?
+
A： These include loading speed that is too fast or too slow, insufficient measurement time, and the indenter not being in vertical contact with the sample, all of which can lead to inaccurate measurement results.
5.Why does a hardness tester need to be calibrated regularly?
+
A： Regular calibration is to ensure the accuracy of measurement. Long-term non-calibration or irregular calibration will reduce the measurement accuracy of the hardness tester. In addition, poor quality or improper use of the standard block used for calibration will also affect the accuracy of calibration and lead to unreliable measurement results.
Terms and Conditions
1. Product quality assurance: We promise that all our products comply with international and industry standards, ensure excellent quality, and provide corresponding warranty services.
2. User privacy protection: We value user privacy. All user information is only used for order processing and service improvement, and is protected in accordance with relevant laws and regulations.
3. After-sales service commitment: Provide comprehensive after-sales service to ensure that customers' questions and problems during use can be solved promptly and effectively.
Laizhou Jincheng Industrial Equipment Co.,Ltd
https://shmuker.oss-cn-hangzhou.aliyuncs.com/data/oss/67d923ec46c0fb5645dad7ee/67d936a5a09b7b35f9a6db40/20250324145242/Factory%20Photos-6.jpg
Technical Support
1. Provide comprehensive technical consulting services to help customers make reasonable decisions in product selection and application.
2. Provide pre-sales technical guidance to customers to help them understand product specifications and functions.
3. Provide professional product installation and commissioning services to ensure the normal operation of the equipment.
4. Organize training courses regularly to improve customers' familiarity with product use and maintenance.
5. Provide continuous after-sales support and handle technical problems encountered by customers during use.
6. Provide equipment upgrade and improvement solutions according to customer needs to maintain the advanced nature of products.
7. Provide fast maintenance services to ensure efficient operation of customer equipment.
After-sales service
1. After receiving the product, if there is any damage or defect, please contact us in time so that we can deal with it.
2. We provide equipment installation guidance and operation training to ensure that customers can use our products effectively.
3. All after-sales services must be carried out in accordance with the relevant instructions in the product manual. Faults caused by customers themselves are not covered by the warranty.
https://shmuker.oss-cn-hangzhou.aliyuncs.com/data/oss/67d923ec46c0fb5645dad7ee/67d937fe46c0fb5645dade30/20250402101338/Factory-Photos-20.jpg
https://shmuker.oss-cn-hangzhou.aliyuncs.com/data/oss/67d923ec46c0fb5645dad7ee/67d936a5a09b7b35f9a6db40/20250324145242/Factory%20Photos-5.jpg
Maintenance service
1. Provide comprehensive equipment maintenance and technical support to ensure the optimal performance of metallographic analysis equipment and hardness testers.
2. The professional maintenance team has rich experience and can quickly diagnose and solve equipment failures to reduce downtime.
3. Use original accessories to ensure maintenance quality and equipment stability, and extend equipment service life.
4. Regular maintenance services and preventive maintenance ensure the reliability and accuracy of the equipment under high load.
5. Provide personalized maintenance solutions to meet the needs of different customers and optimize maintenance strategies based on data analysis.
6. Service commitment: timely response to ensure that customers can get comprehensive support and help at any time.
Contact information
+8613589887680
Jacky Qiu
Common problem
Terms and Conditions
Technical Support
After-sales service
Maintenance service
https://shmuker.oss-cn-hangzhou.aliyuncs.com/tmp/temporary/60ec5bd7f8d5a86c84ef79f2/60ec5bdcf8d5a86c84ef7a9a/thumb-prev.png
TOP